For Your Business
Keep staff, workstations, and business systems supported. Explore managed IT, helpdesk support, backups, network management, and help with technology upgrades.
Explore Managed ITA good place to start
Technology that fits the way you live and work
Whether you need a computer problem solved, a new system installed, or ongoing care for your technology, start with the support that fits your situation.
For Your Home
Get patient, practical help with computers, home offices, Wi-Fi, and connected devices. Ask about residential managed IT for ongoing monitoring, maintenance, and support.
View Residential ServicesFor Your Next Installation
Plan the equipment, cabling, and setup together. We install networks, Wi-Fi access points, cameras, and alarm hardware around the needs of your property.
Explore Installation PackagesWhat we do
From everyday support to a complete technology setup
Choose help for one issue or bring the pieces together in a service plan. We explain the recommended work, equipment, and support coverage before you move forward.
Managed IT & Ongoing Support
For commercial and residential customers who want continued care for their computers and networks. Services can include remote monitoring, routine maintenance, helpdesk support, managed backups, and security support.
Coverage is tailored to the systems enrolled and the support you need. We can also work alongside an existing IT team for project assistance and overflow support.
Compare support options →Computer Help & Hardware Installation
Get help with slow computers, software problems, hardware issues, new-device setup, and data recovery needs. We install and configure desktops, laptops, workstations, peripherals, and server equipment.
Remote support can resolve many software issues; hardware and cabling work may require an on-site visit. Tell us what is happening so we can recommend the next step.
Explore computer support →Networks, Wi-Fi & Structured Cabling
Build reliable connections for desks, access points, cameras, and other devices. We plan and install Cat6 and Ethernet cabling, network drops, switches, routers, patch panels, and racks.
We also troubleshoot existing connections, configure Wi-Fi, and help plan coverage for home offices, shops, workplaces, and larger properties.
Learn about network and cabling work →Security Cameras & Alarm Systems
See key areas of your property and receive alerts from compatible cameras and sensors. We help plan camera placement, PoE connections, recording storage, user access, and remote viewing.
Ask about UniFi Protect cameras, compatible recorders, and intrusion-detection hardware. Equipment and capabilities are selected for your coverage, lighting, and recording needs.
Explore security installations →Software, Cloud & Data Services
Get help deploying and supporting Microsoft 365, QuickBooks, and other supported business applications. We assist with software setup, licensing, renewals, user access, and upgrades.
Cloud services, data backup and recovery, storage, and migration support can help keep information accessible and organized. Ask about options that fit your applications and data.
View software and technology partners →Business Projects & Technical Consulting
Plan an upgrade, connect systems, or add technical capacity to your team. We offer infrastructure planning, system integration, application services, and project support.
For organizations exploring automation or AI, we can discuss use cases such as document workflows, chat tools, and data analysis, then define the software, hosting, and implementation scope.
View the full service catalog →Equipment & software
The right products, installed and configured together
Equipment works best when it is selected as part of a complete system. We help match hardware and software to your space, the devices you use, and the level of support you want.
UniFi Network Equipment
Our network packages combine gateways, PoE switches, and U7 Lite or U7 Pro access points. Larger packages add organized rack mounting, patch panels, and battery backup.
Packages start at $999.99 and include installation, configuration, setup, and one year of remote management. Compare the included equipment and expansion options on the Packages page.
Compare Network PackagesUniFi Protect & Security Hardware
Choose camera styles and recording equipment for entrances, indoor spaces, parking areas, and outdoor coverage. Compatible UniFi hardware also offers door/window, motion, and glass-break sensor options.
We plan storage, cabling, mounting, and notifications as part of the installation. Camera features and alarm compatibility vary by model; security systems are quoted for your property.
Plan a Security SystemComputers, Servers & Connected Devices
We install new equipment and help you upgrade existing systems, from a home-office computer to business workstations, shared storage, and server hardware.
Already have equipment? Share the model numbers and what you want to accomplish so we can review compatibility, installation requirements, and available support.
Explore Hardware InstallationMicrosoft 365, QuickBooks & Licensing
Bring email, productivity tools, accounting software, and user access into a setup your team can use. We help with supported application deployment, configuration, subscriptions, and licensing management.
Tell us which applications you use today and what needs to change. We will discuss the software and support options, including any separate license or subscription costs.
Explore Software OptionsHow we work
A clear path from your first call to ongoing support
1. Tell Us What You Need
Share your location, current equipment, the problem you are trying to solve, and any plans for expansion. We confirm service availability and discuss the right approach.
2. Review Your Options
We explain the proposed equipment, installation work, and support coverage. You can compare a one-time project with ongoing service and review the scope and pricing.
3. Get Set Up & Supported
We carry out the agreed work and help you understand the setup. If you choose managed IT, your plan defines the covered systems, included services, and ways to request help.
Managed IT & support plans
Ongoing care for the technology you depend on
Our business plans provide starting points for ongoing support, monitoring, and technical assistance. Residential managed IT is tailored to your home or home office. Included coverage, backup capacity, availability, and pricing depend on the selected plan.
Support Plan One (DIT1)
Starts at $60 per month per system (up to 7 systems).
- One support number for business hours support (0900 to 1700).
- 10 hours per month remote support to subscribed systems.
- Ticketing system and knowledge base access.
- Off-site server backups up to 10TB.
Support Plan Two (DIT2)
Starts at $70 per month per system.
- Access to state-of-the-art A.I. tools.
- 24-hour remote support and support calls.
- 24-hour device and network monitoring.
- One point of contact for all technical needs.
Support Plan Three (DIT3)
Custom pricing based on integration scope.
- Integration with your current support team.
- Project assistance for ongoing technical initiatives.
- Overflow operational support when internal teams are overloaded.
- Shared escalation and collaboration workflows.
Compare Business Support PlansAsk About Residential Managed IT
Your local technology team
Based in Dahlonega. Serving North Georgia.
We support homes and businesses in Dahlonega and Lumpkin County, Dawsonville, Cleveland, Gainesville, and nearby North Georgia communities. Share your town or ZIP code so we can confirm on-site availability.
From a computer repair to a network and camera installation, our aim is to make your technology easier to use and maintain. Explore our technology and software partners, or call 404.902.0000 to discuss your needs.
Flexible Support, With or Without a Contract
We do not require long-term contracts. For clients who prefer a written agreement, we can provide one with the service scope and expectations clearly outlined.
Choose help for a specific issue, an installation project, or ongoing managed IT. We will discuss what is included and help you select the support that fits your home or business.
Contact Our Local TeamAlready a client?
Request help and follow your support ticket
Use the Support Portal to report an issue and keep track of your request. For a new project or service question, contact our team.